WE SHIP WORLDWIDE. FREE SHIPPING TO PORTUGAL & SPAIN!

SHIPPING METHODS & COSTS

SHIPPING INFORMATION

 

We ship worldwide. Select your destination country on the shopping cart page at checkout. Please note we cannot ship to Post Office Boxes.

For specific information on the shipping methods available for your country, transit times and shipping rates please continue to checkout and fill in your delivery information. Our shipping costs are based on the weight of your order.

We offer FREE Shipping:

- to Portugal and Spain;

- on orders over 100€ shipping to the European Union;

- orders over 120€ shipping to the rest of the world.

We will contact you with a follow-up email if the merchandise you have selected is not available at the time of order processing. If we are unable to complete your order, you will be notified via email within 5 business days and receive a full refund.

SHIPPING METHODS 

 

We try to offer you the best shipping rates available to us. As we grow, we will be able to negotiate with our logistics partners and offer you better rates in the future.

Some items are eligible for free shipping. If an item ships for free it will be stated so in the product page.

Our shipping fees include both shipping and handling. All orders ship from our logistics center in Lisbon, Portugal.

Transit times do not include order processing. Please allow 1-3 business days for your order to be processed by our logistics department.

 

COUNTRY

STANDARD SHIPPING METHOD TRANSIT TIME

PORTUGAL

SPAIN

SEUR Classic

1-3 business days*

Other EU Countries:

 FRANCE, GERMANY, AUSTRIA, BELGIUM, CZECH REPUBLIC, DENMARK, GIBRALTAR, HUNGARY, ITALY, LUXEMBOURG, NETHERLANDS, POLAND, UNITED KINGDOM, BULGARIA, CROATIA, CYPRUS, ESTONIA, FINLAND, GREECE, IRELAND, LATVIA, LITHUANIA, MALTA, ROMANIA, SLOVAKIA, SLOVENIA, SWEDEN

International Registered Postal Service

www.ctt.pt

2-4 business days*
REST OF THE WORLD

International Registered Postal Service

www.ctt.pt

5-7 business days*

 * Shipping times are to be used as a guide only and are based on time departure from our logistics center. Please allow 1-3 business days for your order to be processed. Ana Romero cannot take responsibility for delays due to customs clearance or payment transaction.

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Logistics Partners:
     

 

 DUTIES & TAXES

 

If you are ordering within the European Union import duties will not be applicable. For customers outside the European Union import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority.

 ORDER TRACKING

 

All the shipping methods we offer are trackable. You will receive an e-mail with the tracking information when your order is shipped .