SHIPPING METHODS & COSTS

 SHIPPING INFORMATION

 

We ship worldwide. Select your destination country on the shopping cart page at checkout. Please note we cannot ship to Post Office Boxes.

Please refer to the table below – under “SHIPPING METHODS AND COST” - for specific information on the shipping methods available for your country, transit times and shipping rates.

We will contact you with a follow-up email if the merchandise you have selected is not available at the time of order processing. If we are unable to complete your order, you will be notified via email within 5 business days and receive a full refund.

 SHIPPING METHODS AND COST

 

We try to offer you the best shipping rates available to us. As we grow, we will be able to negotiate with our logistics partners and offer you better rates in the future.

Some items are eligible for free shipping. If an item ships for free it will be stated so in the product page.

Our shipping fees include both shipping and handling. All orders ship from our logistics center in Lisbon, Portugal.

Transit times do not include order processing. Please allow 1-3 business days for your order to be processed by our logistics department.

 
 COUNTRY SHIPPING METHOD TRANSIT TIME ORDER AMOUNT SHIPPING COST

PORTUGAL

SPAIN

Standard Shipping:

SEUR Classic

1-3 business days* - Always free.

FRANCE

GERMANY

Standard Shipping:

SEUR Classic

2-4 business days*

Up to 59.99€

 -

From 60€ and up

8€

 -

Free Shipping

AUSTRIA

BELGIUM

CZECH REPUBLIC

DENMARK

HUNGARY

ITALY

LUXEMBOURG

NETHERLANDS

POLAND

UNITED KINGDOM

Standard Shipping:

SEUR Classic

2-4 business days*

Up to 79.99€

 -

From 80€ and up

15€

 -

Free Shipping

BULGARIA

CROATIA

CYPRUS

ESTONIA

FINLAND

GREECE

IRELAND

LATVIA

LITHUANIA

MALTA

ROMANIA

SLOVAKIA

SLOVENIA

SWEDEN

Standard Shipping:

DHL Express

2-4 business days*

Up to 99.99€

 -

From 100€ and up

25€

Free Shipping

SWITZERLAND

Standard Shipping:

DHL Express

2-4 business days*

Up to 99.99€

 -

From 100€ and up

19€

 -

Free Shipping

USA

CANADA

Standard Shipping:

DHL Express

2-4 business days*

Up to 99.99€

 -

From 100€ and up

19€

 -

Free Shipping

REST OF THE WORLD

Standard Shipping:

DHL Express

3-7 business days*

Up to 119.99€

-

From 120€ and up

35€

-

 Free Shipping

 * Shipping times are to be used as a guide only and are based on time departure from our logistics center. Please allow 1-3 business days for your order to be processed. Ana Romero cannot take responsibility for delays due to customs clearance or payment transaction.

-

Logistics Partners:
     
-
 
  

www.dhl.com

 

 DUTIES & TAXES

 

If you are ordering within the European Union import duties will not be applicable. For customers outside the European Union import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority.

 ORDER TRACKING

 

All the shipping methods we offer are trackable. You will receive an e-mail with the tracking information when your order is shipped .