Shipping Methods & Costs
We ship worldwide. Free shipping to Portugal and Spain.
We offer FREE SHIPPING to Portugal and Spain. To the rest of the world on orders of 150€ or more.
For specific information on the shipping methods available for your country, transit times and shipping rates please continue to checkout and fill in your delivery information. Our shipping costs are based on the weight of your order.
We will contact you with a follow-up email if the merchandise you have selected is not available at the time of order processing. If we are unable to complete your order, you will be notified via email within 5 business days and receive a full refund.
DISPATCH |
For all stocked items, orders will be dispatched within 2-5 working days from placing an order. For prints please allow 10-15 working days for delivery as they are made to order.
SHIPPING METHODS |
We try to offer you the best shipping rates available to us. As we grow, we will be able to negotiate with our logistics partners and offer you better rates in the future.
Some items are eligible for free shipping. If an item ships for free it will be stated so in the product page.
Our shipping fees include both shipping and handling. All orders ship from our logistics center in Lisbon, Portugal.
Transit times do not include order processing. Please allow 1-3 business days for your order to be processed by our logistics department.
COUNTRY |
STANDARD SHIPPING METHOD |
TRANSIT TIME |
PORTUGAL SPAIN |
|
1-3 business days* |
OTHER EU COUNTRIES: |
|
2-4 business days* |
REST OF THE WORLD |
|
5-7 business days* |
* Shipping times are to be used as a guide only and are based on time departure from our logistics center. Please allow 1-3 business days for your order to be processed. Ana Romero cannot take responsibility for delays due to customs clearance or payment transaction.
DUTIES & TAXES |
If you are ordering within the European Union import duties will not be applicable. For customers outside the European Union import duty is not included in the prices you see online. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority.
ORDER TRACKING |
You will receive an e-mail with the tracking information when your order is shipped .